VDI Frequently Asked Questions

The VDI & Your Local Computer

Can I access my computer’s local drive when I’m using the VDI?

No, you can’t access your local drive while using the VDI.

Can I change the resolution or screen size of the VDI?

No. This feature is not currently supported. But you can change the window size.

Can I copy and paste between the VDI virtual desktop and my own computer?

Yes, you can successfully copy and paste from local to VDI, but you cannot copy and paste from VDI to local.

How do I switch from the VDI virtual desktop back to my real desktop?

Your remote desktop connection is full screen by default. To change this so you can see your local computer too:

  1. On a Windows computer:
    1. Simply double-click on the toolbar at the top of the screen that says the name of the VDI build, which will shrink the virtual desktop window so you can access your own computer.
    2. You can then drag the VDI’s virtual desktop window to your desired size.
    3. Or, you can just press the Windows key on your keyboard, next to the left Control key, which will also bring your own computer desktop to the front and minimize your virtual session. (Repeat to switch back.)
  2. On a Mac: Go under View in the toolbar at the top and select Full Screen.